Overview
1. AD Lotus Therapy S.R.L. - Healonia is committed to protecting and respecting personal or confidential data in accordance with the provisions of European Regulation 679/2016 - GDPR.
2. This Privacy Policy, together with any other document referred to, sets out the principles in which any personal data we collect from buyers / customers / visitors or other interested parties, or that are provided to us, will be processed. All data subjects will be sent, in writing or verbally, when the first one is not possible, the informative information note regarding the collection of personal data in order to understand our opinions and practices regarding personal data and how we will process and also process them. they will be asked for their express and explicit consent.
Information collected
3. AD Lotus Therapy S.R.L. - Healonia may collect and process the following personal data:
a. The information provided to us by completing the various printed or electronic forms - names, physical or electronic addresses, telephone numbers etc. This includes, but is not limited to, the information provided at the time of registration to use the site, when subscribing to the site services and newsletter, when posting materials or requesting services / products.
Also, AD Lotus Therapy S.R.L. - Healonia may request information when registering for any of the contests or promotions organized and when reporting a problem of the site from visitors;
b. If contacted, AD Lotus Therapy S.R.L. - Healonia may keep a record of the correspondence;
c. AD Lotus Therapy S.R.L. - Healonia may request the completion of questionnaires, such as opinion polls, which will be used for the purpose of improving services and / or diversifying the range of products marketed, although their completion is not mandatory;
d. Details regarding the site visit, including but not limited to, traffic data, location data, weblogs and other communication data, whether this is necessary for your own billing purposes or otherwise, as well as the resources accessed.
IP addresses and cookies
4. AD Lotus Therapy S.R.L. - Healonia may collect information about the site visitor's computer, including the available IP address, operating system and browser type, for system administration purposes. These are statistical data about the activity and browsing habits of the users and by them no individual is identified.
5. For the same reason, AD Lotus Therapy S.R.L. - Healonia can obtain information about the use of the Internet service in general, by using a "cookie" file that is stored on the hard disk of the visitor's computer. They help to improve the site and to provide a better and personalized service. These allow:
- estimating the number of visitors and ways of using the site;
- storing information about the visitor's preferences, so allow AD Lotus Therapy S.R.L. - Healonia to personalize the web page according to the interests of the visitor;
- increasing search speed;
- recognition of the visitor when he returns to the site.
6. The visitor will be able to refuse the acceptance of cookies by activating the option in the browser used, which will allow to refuse the installation of cookies.
Where your personal data is stored
7. Personal data of AD Lotus Therapy S.R.L. - Healonia will not be transferred to third parties. This data can only be processed by the authorized personnel of AD Lotus Therapy S.R.L. - Healonia, unless otherwise metioned. The Company will take all reasonable steps necessary to ensure that the data collected are processed safely and in accordance with the provisions of this Privacy Policy.
8. If the information is collected manually, on physical paper support (eg forms, heels, etc.), they will be processed and stored only at the AD Lotus Therapy S.R.L. headquarters or work points. - Healonia. The storage will be done under the key and the access to information will only be authorized by AD Lotus Therapy S.R.L. - Healonia.
9. If the information is collected through an automated system (eg electronic forms, e-mail, etc.), they will be processed and stored only through computers and peripherals authorized by AD Lotus Therapy S.R.L. - Healonia, at its headquarters and work points. All disks, HDD / SDD / CD / DVD, will be encrypted and access to information will be made by password by the authorized staff of AD Lotus Therapy S.R.L. - Healonia.
10. If a password has been offered or chosen that allows the access of the data subjects to certain sections of the client account within the site where they have placed personal data, the responsibility for maintaining the confidentiality of this password falls also on them. All visitors / users will be required not to disclose access data to any third party.
11. Unfortunately, the transmission of information over the Internet is not completely secure. Although AD Lotus Therapy S.R.L. - Healonia will do its best to protect the personal data collected, cannot guarantee their security during transmission. Once received the information, AD Lotus Therapy S.R.L. - Healonia will use strict security procedures and techniques to try to prevent unauthorized access to this data.
Use of data
12. AD Lotus Therapy S.R.L. - Healonia uses the information obtained in the following ways:
- to ensure that the marketing materials are presented in the most effective way for buyers / customers / possible and their computer;
- to provide the information, products or services requested or for which AD Lotus Therapy S.R.L. - Healonia considers that the data subjects would be interested, if there is a prior explicit agreement for this activity;
- to fulfill the obligations arising from any of the agreements concluded between the interested parties and AD Lotus Therapy S.R.L. - Healonia;
- to allow access to the interactive functions of any service, when the stakeholders have chosen it;
- to report changes to AD Lotus Therapy S.R.L. - Healonia.
13. If the interests allowed AD Lotus Therapy S.R.L. - Healonia to use their personal data, contact with them will be made only by the means for which they gave their consent.
14. The handling of personal data will only be done by the authorized personnel of AD Lotus Therapy S.R.L. - Healonia and only for the purpose for which they were collected.
Disclosure of information
15.1 The data we collect will not be transferred to third parties. This data can only be processed by AD Lotus Therapy S.R.L. - Healonia. The form will take all reasonable steps necessary to ensure that the data collected are processed safely and in accordance with the provisions of this Privacy Policy. Data can only be disclosed to data subjects when they exercise their legal rights over their own data.
15.2 As an exception to the previous article, in compliance with the legislation in force, we may disclose your data to our business partners, assuring us by contract that they have implemented adequate measures for the protection and security of personal data, and that this data transfer is legitimate based on your consent or other legal basis. For example, we can share data with the providers of accounting services, IT services, courier services, telecommunications or legal services. We may also transmit your data based on and within the limits of the legal provisions, to the courts, police and other authorized bodies of the state.
15.3 If you choose as the method of payment for the order, the payment by bank card (debit or credit), the payment will be processed by Paylike Denmark, external partner. Paylike acts as a data carrier regarding your payment instrument information, see their privacy policy for more processing information.
Rights of data subjects
16. The data subjects have the right to request AD Lotus Therapy S.R.L. - Healonia not to process its personal data for marketing purposes. AD Lotus Therapy S.R.L. - Healonia will inform the data subjects, before collecting their data, if they intend to use the data for such purposes. The data subject will be given the opportunity to choose whether or not he / she wants such processing by checking certain boxes in the forms used to collect the data.
According to Eurpean Regulation 679/2016 - GDPR - the data subjects have the following main rights: the right of information, the right of access to data, the right of opposition, the right to intervene on the data, the right not to be subject to an individual decision, as well as the right to seek justice.
AD Lotus Therapy S.R.L. - Healonia informs the data subjects that for the exercise of the aforementioned rights, they can be addressed with a written, dated and signed relationship note, transmitted by e-mail / mail to the contact address or to the AD Lotus office and work points. Therapy SRL - Healonia.
Access to information
17. The law in force gives the right of access to personal information held to all data subjects. The right of access to these data may be exercised in accordance with the law.
Links on the website
18. Where AD Lotus Therapy S.R.L. - Healonia contains links to other sites and materials provided by third parties, these links are provided exclusively for informing the visitors of the web page. AD Lotus Therapy S.R.L. - Healonia does not have any control over the content of these sites or materials and is not responsible for them or for any loss or damage that may arise from their use by visitors.
Changes to the Privacy Policy
19. Any changes to the Privacy Policy will be posted on AD Lotus Therapy S.R.L. - Healonia and, if applicable, will be notified by e-mail to the persons involved.
Contact
20. Questions, comments and requests regarding this Privacy Policy are welcomed and will be addressed by email / mail to the contact address or to the office and work points of AD Lotus Therapy S.R.L. - Healonia. Contact information for AD Lotus Therapy S.R.L. are available on the website www.healonia.com. In case of changing the data, they will be updated immediately in this section.
Document updated on: March 25th, 2020
